Service

WhatsApp Marketing & Automation

Reach customers where they already are, with automated flows that feel personal.

  • Faster replies to customers without someone watching the phone all day
  • Order updates and FAQs handled automatically
  • Broadcasts that are planned and managed rather than spammy
  • Conversations that feed into your existing sales and support process

About this service

WhatsApp is where your customers already are. We build automated flows for order updates, broadcast campaigns, catalog sharing, and customer support — set up properly so it feels responsive and personal, not like a mass-blast spam channel.

What's included:

  • WhatsApp Business API setup
  • Automated flows (order updates, FAQs, catalog sharing)
  • Broadcast campaign setup and management
  • Integration with your existing sales/support process

Who it's for: Businesses that want to sell, support, and follow up with customers directly over WhatsApp without doing it all manually.

How it works

  1. Goals & audience

    We decide what you want WhatsApp to do: sell, support, follow up, or all three.

  2. Account setup

    We set up WhatsApp Business API access and the messaging basics.

  3. Flows & campaigns

    We build your automated replies, order updates, catalog sharing and broadcasts.

  4. Launch & refine

    We go live, review results, and improve the flows over time.

Frequently asked questions

Do I need the WhatsApp Business API?

For many automated flows, yes. We help you set it up as part of the service.

Will customers get unwanted messages?

We design flows around customers who have opted in and keep campaigns relevant.

Can I see an example flow?

Contact us and we will walk you through examples that fit your type of business.

Do you also sell WhatsApp software?

Yes. See our Store for the WhatsApp Automation Platform and WhatsApp Bulk Sender.