Returns & Refunds Policy

Last updated: 20 October 2026

Returns

All products and services sold by StarBlaze Ventures are delivered electronically. Once access, credentials, or a download has been provided, the product cannot be physically returned. Accordingly, we do not accept returns on any digital product or service.

Replacements

If a purchased service or product stops functioning within its stated validity period due to an issue on our end, we will provide a replacement covering the remaining validity period. If a replacement for the exact remaining validity is not technically possible, the customer may pay the difference to receive a new product or service with a full, fresh validity period instead of a partial replacement — ensuring uninterrupted access for the full duration originally purchased.

Refunds

Where a replacement is not technically possible or unavailable, a pro-rata refund will be issued as Store Credit, redeemable against future purchases from StarBlaze Ventures.

Cash refunds are not offered as standard. In exceptional cases where neither a replacement nor store credit is possible, we will provide a refund to the original payment method, calculated pro-rata on the unused portion of the product or service.

Calculation

Replacement/refund value is based on the unused portion of the service at the time of permanent termination.

Example: A service costing ₹1,200 with 12 months' validity stops working after 5 months, leaving ₹700 of unused value (7 months remaining). The customer may choose:

• Option 1 — Replacement: pay a ₹500 difference and receive a new account/product with a full 12-month validity, or
• Option 2 — Store Credit: receive ₹700 in store credit (only where replacement is unavailable).

Exclusions

Refunds (including exceptional-case refunds), replacements, and store credit are not provided where: the account was suspended for violating our Terms & Conditions; the customer changed their mind after delivery/access was granted; or the issue arises from a change in policy by an underlying third-party service provider outside our control.

How to Request a Replacement or Refund

Contact us at karan608@gmail.com or on +91 98120 00321 (phone or WhatsApp) within a reasonable time of the issue occurring, with your order/reference details.